Privacy Policy

Privacy Policy for PROCREST

Hi there, and thanks for stopping by PROCREST. We’re a small team that got started because we were tired of buying gear that fell apart after a few uses. So we built a store where every item is something we’d actually use ourselves. That same care goes into how we handle your personal information.

This policy explains what we collect, why we collect it, and the choices you have. It applies to procrest.us and covers both the GDPR (for our friends in Europe) and the CCPA (for California residents).

What We Collect

When you place an order or reach out, we collect your name, email, shipping and billing address, phone number, and payment details. We also gather basic data like your IP address, browser type, and the pages you visit, so we can keep the site running smoothly.

How We Use It

We use your information to process orders, ship your items, answer your questions, and send updates you’ve asked for. We also use it to improve our store and prevent fraud. We never sell your data. Ever.

Who We Share It With

We share only what’s needed with trusted partners like payment processors and shipping carriers. They’re bound by contract to protect your data and use it solely to serve you.

Your Rights

Under GDPR and CCPA, you can access, correct, delete, or export your personal data. You can also opt out of marketing at any time. Just email us at [email protected], and we’ll respond within 30 days.

Cookies

We use cookies to remember your cart and understand how people use our site. You can turn them off in your browser, though some features may not work as well.

Data Retention

We keep your data only as long as needed to fulfill orders and meet legal requirements, then we delete it securely.

Contact Us

Questions? Reach out at [email protected]. We’re real people, and we’ll get back to you.